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B1 · 38 words
Services, trades and authorities in Turkish
Customer service and guarantee, quote and spare part, locksmith and dry cleaner, tax office, consulate and court.
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Ways to practise
From these 38 words, as many per round as you like — up to all of them: first what is due today, then new ones. First you choose, then you fill the gap, then you write it yourself. Mistakes come back again shortly.
More about this list Where English says “have something done”, Turkish adds -dir or -t to the verb: bağlamak “to connect” bağlatmak “to have connected” ; temizletmek “to have cleaned”. Many trades end in -ci , like English -er: boyacı “painter” comes from boya “paint” — çilingir “locksmith” is an exception. A tradesman is addressed in a friendly way as usta , “master”, whether he is one or not.
The words
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Verb (4)
bekletmek to keep (someone) waiting Verb B1 Sizi beklettiğim için özür dilerim. I am sorry to have kept you waiting.
bilgilendirmek to inform Verb B1 Paket gelince sizi mesajla bilgilendireceğiz. When the parcel arrives, we will let you know by text.
temizletmek to have cleaned Verb B1 Halıları her bahar temizletiyoruz. We have the carpets cleaned every spring.
bağlatmak to have connected Verb B1 Yeni eve doğal gazı bağlattık. We had the gas connected in the new house.
Noun (32)
Grammar for these: No article, no gender · The plural with -ler and -lar
hizmet service Noun B1 Bu şirket evde temizlik hizmeti veriyor. This company offers cleaning services at home.
müşteri hizmetleri customer service Noun B1 Faturadaki hata için müşteri hizmetlerini aradım. I called customer service about the mistake on the bill.
çağrı merkezi call centre Noun B1 Çağrı merkezinde yarım saat bekledim. I was on hold with the call centre for half an hour.
sıra numarası queue number, ticket number Noun B1 Makineden bir sıra numarası alın, lütfen. Please take a number from the machine.
garanti guarantee Noun B1 Çamaşır makinesinin iki yıl garantisi var. The washing machine has a two-year guarantee.
teknik servis repair service Noun B1 Buzdolabı bozuldu, teknik servisi çağırdık. The fridge has broken down, we have called the repair service.
yedek parça spare part Noun B1 Yedek parça gelince arabanız hazır olur. Your car will be ready when the spare part arrives.
işçilik labour (cost) Noun B1 Parça ucuz ama işçilik pahalı. The part is cheap but the labour is expensive.
fiyat teklifi quote, estimate Noun B1 Üç ustadan fiyat teklifi aldık. We got quotes from three tradesmen.
kapora deposit Noun B1 Mobilyacıya yüzde yirmi kapora verdik. We paid the furniture shop a twenty per cent deposit.
montaj assembly, installation Noun B1 Dolabın montajı fiyata dahil. Assembly of the wardrobe is included in the price.
kurulum installation, setup Noun B1 İnternetin kurulumu iki gün sürecek. Setting up the internet will take two days.
usta tradesman, craftsman, master Noun B1 Usta yarın sabah kombiye bakmaya gelecek. The tradesman is coming tomorrow morning to look at the boiler.
Also a friendly form of address: Usta, ne kadar tutar? “How much will it be?”
çilingir locksmith Noun B1 Anahtarı içeride unuttum, çilingir çağırmam lazım. I have left the key inside, I need to call a locksmith.
marangoz carpenter, joiner Noun B1 Bu masayı bir marangoz yaptı. A carpenter made this table.
boyacı painter (decorator) Noun B1 Boyacı salonu iki günde boyadı. The painter painted the living room in two days.
kuru temizleme dry cleaning, dry cleaner’s Noun B1 Takım elbiseyi kuru temizlemeye verdim. I took the suit to the dry cleaner’s.
bakıcı carer, babysitter, nanny Noun B1 Akşamları çocuğa bir bakıcı bakıyor. In the evenings a babysitter looks after the child.
kreş nursery, day care Noun B1 Kızımız sabah sekizde kreşe gidiyor. Our daughter goes to nursery at eight in the morning.
sayaç meter (electricity, water, gas) Noun B1 Görevli bugün su sayacını okudu. The man read the water meter today.
The ç softens before an ending: sayacı .
hasar damage Noun B1 Sigorta hasarın yarısını ödedi. The insurance paid half of the damage.
tüketici consumer Noun B1 Tüketici olarak ürünü on dört gün içinde iade edebilirsin. As a consumer you can return the product within fourteen days.
hak right, entitlement Noun B1 Paranızı geri istemek sizin hakkınız. It is your right to ask for your money back.
The k doubles before an ending: hakkım , hakkı .
vergi dairesi tax office Noun B1 Vergi numarası için vergi dairesine gittim. I went to the tax office for a tax number.
nüfus müdürlüğü civil registry office Noun B1 Yeni kimlik kartı için nüfus müdürlüğünden randevu aldım. I got an appointment at the registry office for my new identity card.
konsolosluk consulate Noun B1 Pasaportumu konsoloslukta yeniledim. I renewed my passport at the consulate.
büyükelçilik embassy Noun B1 Büyükelçilik başkentte, konsolosluk ise büyük şehirlerde. The embassy is in the capital, the consulate in the big cities.
tercüman interpreter, translator Noun B1 Noterde bir tercüman da vardı. There was an interpreter at the notary’s too.
vekâlet power of attorney Noun B1 Kardeşime evi satması için vekâlet verdim. I gave my brother power of attorney to sell the house.
mahkeme court Noun B1 Komşularımız bu yüzden mahkemeye gitti. Our neighbours went to court over this.
dava lawsuit, case Noun B1 Dava iki yıl sürdü. The case lasted two years.
dava açmak “to sue, to bring a case”.
memnuniyet satisfaction Noun B1 Müşteri memnuniyeti bizim için çok önemli. Customer satisfaction is very important to us.
Phrase (2)
sıra beklemek to queue, to wait one’s turn Phrase B1 Postanede yirmi dakika sıra bekledim. I queued for twenty minutes at the post office.
abone olmak to subscribe, to sign up Phrase B1 Yeni bir internet şirketine abone oldum. I have signed up with a new internet provider.
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This list belongs to Work, school and offices — six lists and 269 words that can also be practised as a whole.
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