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4  ·  40 words

Communication at work in Chinese

Reporting, arranging, confirming and keeping a project moving in an office.

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From these 40 words, as many per round as you like — up to all of them: first what is due today, then new ones. First you choose, then you fill the gap, then you write it yourself. Mistakes come back again shortly.

More about this list

Office Chinese leans on a handful of formal verbs where English would often just say “send” or “tell”: you 汇报(huìbào) to the person above you, 提交(tíjiāo) a document and 确认(quèrèn) a time. Direction matters. Instructions come down as a 指示(zhǐshì) and are 传达(chuándá), passed on, to the 下属(xiàshǔ); asking for permission goes up, and has a verb of its own, 请示(qǐngshì).

The words

Verb (24)

汇报(huìbào)to report (to a superior)Verb4
每(měi)个(ge)周五(zhōuwǔ)我(wǒ)要(yào)向(xiàng)经理(jīnglǐ)汇报(huìbào)工作(gōngzuò)。Every Friday I report on my work to the manager.

Usually upwards, with 向(xiàng): 向(xiàng)上级(shàngjí)汇报(huìbào).

安排(ānpái)to arrange; arrangementVerb4
会议(huìyì)的(de)时间(shíjiān)和(hé)地点(dìdiǎn)由(yóu)小(xiǎo)李(Lǐ)安排(ānpái)。Xiao Li is arranging the time and place of the meeting.
协调(xiétiáo)to coordinateVerb4
两(liǎng)个(ge)部门(bùmén)的(de)意见(yìjiàn)不(bù)一样(yíyàng),需要(xūyào)有(yǒu)人(rén)来(lái)协调(xiétiáo)。The two departments disagree, so someone needs to coordinate.

调(tiáo) is read tiáo here, as in 空调(kōngtiáo).

记录(jìlù)to take notes; written recordVerb4
开会(kāihuì)的(de)时候(shíhou)请(qǐng)你(nǐ)把(bǎ)大家(dàjiā)的(de)意见(yìjiàn)记录(jìlù)下来(xialai)。During the meeting, please write down what everyone says.

The minutes of a meeting are 会议(huìyì)记录(jìlù).

确认(quèrèn)to confirmVerb4
出发(chūfā)以前(yǐqián)请(qǐng)再(zài)确认(quèrèn)一下(yíxià)开会(kāihuì)的(de)时间(shíjiān)。Please confirm the meeting time once more before you set off.
提交(tíjiāo)to submit; to hand inVerb4
所有(suǒyǒu)的(de)计划(jìhuà)必须(bìxū)在(zài)周五(zhōuwǔ)以前(yǐqián)提交(tíjiāo)。All plans must be submitted before Friday.
主持(zhǔchí)to chair; to hostVerb4
今天(jīntiān)的(de)会议(huìyì)由(yóu)张(Zhāng)经理(jīnglǐ)主持(zhǔchí)。Today’s meeting will be chaired by Manager Zhang.
参与(cānyù)to take part in; to be involved inVerb4
这个(zhège)计划(jìhuà)我(wǒ)从(cóng)一(yì)开始(kāishǐ)就(jiù)参与(cānyù)了(le)。I’ve been involved in this plan from the very start.
优先(yōuxiān)to have priority; to come firstVerb4
先(xiān)做(zuò)急(jí)的(de)事(shì),这个(zhège)项目(xiàngmù)要(yào)优先(yōuxiān)处理(chǔlǐ)。Urgent things first — this project needs to be dealt with as a priority.
抄送(chāosòng)to copy (someone) in on an e-mailVerb4
这(zhè)封(fēng)邮件(yóujiàn)也(yě)请(qǐng)抄送(chāosòng)给(gěi)王(Wáng)经理(jīnglǐ)。Please copy Manager Wang in on this e-mail too.
分配(fēnpèi)to assign; to allocateVerb4
新(xīn)同事(tóngshì)被(bèi)分配(fēnpèi)到(dào)了(le)我们(wǒmen)部门(bùmén)。The new colleague has been assigned to our department.
答复(dáfù)to reply (formally); replyVerb4
我们(wǒmen)会(huì)在(zài)三(sān)天(tiān)内(nèi)答复(dáfù)您(nín)。We will give you an answer within three days.

A considered answer to a request; 回答(huídá) answers a question.

跟进(gēnjìn)to follow upVerb4
这个(zhège)客户(kèhù)的(de)事(shì)由(yóu)你(nǐ)来(lái)跟进(gēnjìn)。You will be the one to follow up with this client.
汇总(huìzǒng)to gather together; to compileVerb4
请(qǐng)把(bǎ)大家(dàjiā)的(de)意见(yìjiàn)汇总(huìzǒng)一下(yíxià),明天(míngtiān)发(fā)给(gěi)我(wǒ)。Please collect everyone’s comments and send them to me tomorrow.
交接(jiāojiē)to hand over (work to a successor)Verb4
她(tā)下(xià)个(ge)月(yuè)离职(lízhí),这(zhè)周(zhōu)要(yào)把(bǎ)工作(gōngzuò)交接(jiāojiē)好(hǎo)。She leaves next month, so she has to hand over her work this week.
请示(qǐngshì)to ask (a superior) for instructions or approvalVerb4
这么(zhème)大(dà)的(de)事(shì),我(wǒ)得(děi)先(xiān)请示(qǐngshì)一下(yíxià)上级(shàngjí)。Something this big — I’ll have to check with my superiors first.
传达(chuándá)to pass on (instructions or a decision)Verb4
经理(jīnglǐ)让(ràng)我(wǒ)把(bǎ)会议(huìyì)的(de)决定(juédìng)传达(chuándá)给(gěi)大家(dàjiā)。The manager asked me to pass on the meeting’s decision to everyone.
协作(xiézuò)to collaborate; collaborationVerb4
这(zhè)项(xiàng)工作(gōngzuò)需要(xūyào)几(jǐ)个(ge)部门(bùmén)协作(xiézuò)完成(wánchéng)。This piece of work needs several departments to complete it together.
通报(tōngbào)to inform officially; to circulate (a notice)Verb4
公司(gōngsī)把(bǎ)这(zhè)次(cì)事故(shìgù)的(de)原因(yuányīn)通报(tōngbào)给(gěi)了(le)全体(quántǐ)员工(yuángōng)。The company informed all staff of the cause of the accident.
回电(huídiàn)to call backVerb4
王(Wáng)经理(jīnglǐ)在(zài)开会(kāihuì),他(tā)开完(kāiwán)会(huì)给(gěi)您(nín)回电(huídiàn)。Manager Wang is in a meeting; he’ll call you back when it’s over.
约定(yuēdìng)to agree on (a time or arrangement); agreementVerb4
我们(wǒmen)约定(yuēdìng)下(xià)周三(zhōusān)再(zài)见(jiàn)一(yí)次(cì)面(miàn)。We agreed to meet again next Wednesday.
推进(tuījìn)to push forward; to move alongVerb4
项目(xiàngmù)推进(tuījìn)得(de)很(hěn)顺利(shùnlì)。The project is moving forward smoothly.
改进(gǎijìn)to improve (a method or service)Verb4
根据(gēnjù)客户(kèhù)的(de)意见(yìjiàn),我们(wǒmen)改进(gǎijìn)了(le)服务(fúwù)。Based on customers’ comments, we have improved our service.
演示(yǎnshì)to demonstrate; to presentVerb4
下午(xiàwǔ)我(wǒ)要(yào)给(gěi)客户(kèhù)演示(yǎnshì)新(xīn)产品(chǎnpǐn)。This afternoon I’m demonstrating the new product to a client.

Noun (16)

报告(bàogào)report; to reportNoun4
这(zhè)份(fèn)报告(bàogào)明天(míngtiān)上午(shàngwǔ)要(yào)交(jiāo)给(gěi)老板(lǎobǎn)。This report has to be handed to the boss tomorrow morning.

Measure word: 份(fèn).

截止日期(jiézhǐrìqī)deadlineNoun4
报名(bàomíng)的(de)截止日期(jiézhǐrìqī)是(shì)这个(zhège)月(yuè)三十(sānshí)号(hào)。The deadline for applications is the thirtieth of this month.
进度(jìndù)progress; rate of progressNoun4
按(àn)现在(xiànzài)的(de)进度(jìndù),我们(wǒmen)下(xià)周(zhōu)就(jiù)能(néng)完成(wánchéng)。At the current rate of progress, we can finish next week.
效率(xiàolǜ)efficiencyNoun4
开(kāi)太(tài)多(duō)的(de)会(huì)会(huì)影响(yǐngxiǎng)工作(gōngzuò)效率(xiàolǜ)。Holding too many meetings hurts efficiency.
日程(rìchéng)schedule; agendaNoun4
我(wǒ)看(kàn)一下(yíxià)日程(rìchéng),下(xià)周二(zhōu'èr)下午(xiàwǔ)有(yǒu)空(kòng)。Let me check my schedule — I’m free next Tuesday afternoon.
附件(fùjiàn)attachmentNoun4
报告(bàogào)在(zài)附件(fùjiàn)里(li),请(qǐng)查收(cháshōu)。The report is attached — please check that you have received it.

请(qǐng)查收(cháshōu) is the standard closing line when sending something.

下属(xiàshǔ)subordinate; member of one’s staffNoun4
好(hǎo)的(de)经理(jīnglǐ)会(huì)认真(rènzhēn)听(tīng)下属(xiàshǔ)的(de)意见(yìjiàn)。A good manager listens carefully to the views of their staff.
职责(zhízé)duty; responsibility (of a post)Noun4
检查(jiǎnchá)质量(zhìliàng)是(shì)我(wǒ)的(de)职责(zhízé)。Checking quality is my responsibility.
进展(jìnzhǎn)progress; developmentNoun4
谈判(tánpàn)有(yǒu)什么(shénme)新(xīn)进展(jìnzhǎn)吗(ma)?Has there been any progress in the negotiations?

Whether things have moved on; 进度(jìndù) is how far along the plan they are.

例会(lìhuì)regular meetingNoun4
每(měi)周一(zhōuyī)上午(shàngwǔ)九(jiǔ)点(diǎn)是(shì)部门(bùmén)例会(lìhuì)。The department’s regular meeting is at nine on Monday mornings.
草稿(cǎogǎo)draftNoun4
这(zhè)只是(zhǐshì)草稿(cǎogǎo),你(nǐ)看完(kànwán)再(zài)提(tí)意见(yìjiàn)。This is only a draft — read it through and then give me your comments.
期限(qīxiàn)time limit; deadlineNoun4
合同(hétong)的(de)期限(qīxiàn)是(shì)两(liǎng)年(nián)。The contract runs for two years.
备忘录(bèiwànglù)memo; memorandumNoun4
我(wǒ)把(bǎ)要(yào)做(zuò)的(de)事(shì)都(dōu)写(xiě)在(zài)手机(shǒujī)的(de)备忘录(bèiwànglù)里(li)。I write everything I need to do in the notes app on my phone.
指示(zhǐshì)instruction; to instructNoun4
没有(méiyǒu)经理(jīnglǐ)的(de)指示(zhǐshì),我们(wǒmen)不(bù)能(néng)自己(zìjǐ)决定(juédìng)。Without the manager’s instructions, we can’t decide for ourselves.
幻灯片(huàndēngpiàn)slides (for a presentation)Noun4
明天(míngtiān)开会(kāihuì)要(yào)用(yòng)的(de)幻灯片(huàndēngpiàn)我(wǒ)还(hái)没(méi)做完(zuòwán)。I still haven’t finished the slides for tomorrow’s meeting.
视频会议(shìpínhuìyì)video conferenceNoun4
客户(kèhù)在(zài)国外(guówài),我们(wǒmen)只(zhǐ)能(néng)开(kāi)视频会议(shìpínhuìyì)。The client is abroad, so we can only hold a video conference.

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